{"id":278,"date":"2020-08-03T14:03:48","date_gmt":"2020-08-03T14:03:48","guid":{"rendered":"https:\/\/whippedbakeshop.com\/?page_id=278"},"modified":"2026-01-06T12:18:38","modified_gmt":"2026-01-06T17:18:38","slug":"faqs","status":"publish","type":"page","link":"https:\/\/whippedbakeshop.com\/about\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"\n<h1>\n\t\t\t\t<\/h1>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-0\"  tabindex=\"0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<a href=\"#\"  id=\"fl-accordion--label-0\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-0\">What are your hours?<\/a>\n\t\t\t\t\t<p>We offer delivery for larger custom cake (75+ servings) and larger wedding cakes. Smaller orders can be picked up at our shop during our pick up hours Tues-Sat. Many clients do use a courier service (like Uber) to have their items picked up from us.<\/p>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-1\"  tabindex=\"0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<a href=\"#\"  id=\"fl-accordion--label-1\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-1\">Where are you located?<\/a>\n\t\t\t\t\t<p>If you&#8217;re heading over to pick up your order, we&#8217;re located north of Center City at 636 Belgrade Street, Philadelphia, PA 19125. It&#8217;s in the Fishtown neighborhood of Philadelphia, at the corner of Berks and Belgrade Streets. You can check out a <a href=\"https:\/\/www.google.com\/maps\/place\/Whipped+Bakeshop\/@39.97461,-75.127587,15z\/data=!4m2!3m1!1s0x0:0x66a3c3a46774cbee\" target=\"_blank\" rel=\"noopener\">Google map<\/a> before you head over. Street parking is usually easy to find nearby on Berks Street. Please keep in mind that we are an appointment-only bakery.\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-2\"  tabindex=\"0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<a href=\"#\"  id=\"fl-accordion--label-2\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-2\">What are your specialties?<\/a>\n\t\t\t\t\t<p>We specialize in amazing special occasion cakes, decorated cookies and cupcakes. We are known for our beautiful wedding cakes and our easy ordering process.\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-3\"  tabindex=\"0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<a href=\"#\"  id=\"fl-accordion--label-3\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-3\">Do you deliver?<\/a>\n\t\t\t\t\t<p>We offer delivery for larger orders and weddings (75+ servings) in the Philadelphia area Wednesday through Saturday for an additional fee. Many clients use a courier (like Uber) to pick up smaller orders at our bakery and have them delivered on their order date. Directions to do that can be found <a href=\"https:\/\/whippedbakeshop.com\/cake-cupcake-delivery-philly\/\"><strong>here<\/strong><\/a>.<\/p>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-4\"  tabindex=\"0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<a href=\"#\"  id=\"fl-accordion--label-4\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-4\">How much lead time do you need for custom orders?<\/a>\n\t\t\t\t\t<p>We typically need at least 2 weeks notice for custom orders. For events like large weddings, 6-8 months notice is typically needed. For quicker turnaround, please check out the <a href=\"https:\/\/whippedbakeshop.com\/shop\/\">Order Online<\/a> section of our site. Most items in the Order Online section have at least a 2-7 day lead time. You can order online up to 6 months in advance.\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-5\"  tabindex=\"0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<a href=\"#\"  id=\"fl-accordion--label-5\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-5\">How do I place a custom cake order?<\/a>\n\t\t\t\t\t<p>The best way to start an order is to fill out our <a href=\"https:\/\/whippedbakeshop.com\/contact-us\/\">Contact Form<\/a>. Once we receive your submission, we&#8217;ll confirm availability and reach out to you with next steps to help you design and order your cake. It&#8217;s a fun process and we&#8217;re excited to work with you. Please note that submitting the contact form does not constitute an order. Orders are booked once payment is received. <\/p>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-6\"  tabindex=\"0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<a href=\"#\"  id=\"fl-accordion--label-6\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-6\">How much do custom cakes cost?<\/a>\n\t\t\t\t\t<p>Cake pricing varies depending on the design complexity and the number of servings. For accurate pricing, we recommend filling out our contact form so we can discuss the options with you. You can also try our <a href=\"https:\/\/whippedbakeshop.com\/custom-cake-pricing-estimator\/\">Cake Pricing Estimator<\/a> to get ballpark pricing for tiered custom cakes. In general, you can expect to invest $12-$26 per serving for an incredible tiered cake. All custom orders start at $200.\u00a0<\/p>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-7\"  tabindex=\"0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<a href=\"#\"  id=\"fl-accordion--label-7\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-7\">Can you accommodate allergies or food sensitivities?<\/a>\n\t\t\t\t\t<p>We are not an allergen-free bakeshop and do not recommend consumption of our products for people who are allergic or intolerant to wheat, gluten, nuts, soy, dairy or eggs. Everything we create contains butter and eggs. Nuts are used in our kitchen and cross-contact is possible. If you have a severe food allergy, we do not recommend consuming our products.<\/p>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-8\"  tabindex=\"0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<a href=\"#\"  id=\"fl-accordion--label-8\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-8\">How should I safely transport my cake? <\/a>\n\t\t\t\t\tCakes should be transported cold so that they retain structural integrity during a trip.<br \/>\n\n<p>We strongly recommend placing your cake on a flat space in your vehicle, such as the trunk or on the floor of your vehicle. If you absolutely must have someone hold the cake (not recommended), be careful not to squeeze the sides of the box. Drive carefully, avoiding big bumps, fast turns and slamming your brakes. It helps to allow extra following distance.<\/p>\n<p>Always place both hands underneath the cake when carrying. <\/p>\n\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-9\"  tabindex=\"0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<a href=\"#\"  id=\"fl-accordion--label-9\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-9\">How should I store and serve my cake? <\/a>\n\t\t\t\t\t<p>Because our cakes and buttercreams are made with real butter, they&#8217;re best served at room temperature. If you plan to serve your cake the same day you receive it from us, please do not chill it. Keep it in a cool, safe location, out of direct sunlight.\u00a0<\/p>\n<p>If you&#8217;re serving your cake the next day or later, please refrigerate your cake overnight, and then pull it out 4-5 hours before serving. If your cake is tiered, let it sit out in a cool, protected area for at least 6 hours before serving. Again, the room location should not be hot or outside in direct sunlight, as the buttercream can begin to melt.\u00a0<\/p>\n<p>Please note that the above timelines are estimates, and that the time of year, room temperature, etc. can affect the time needed for your cake to come to room temperature.<\/p>\n<p>Please see our <a href=\"https:\/\/whippedbakeshop.com\/custom-orders\/cake-options\/\">cake cutting guide<\/a> for more information.<\/p>\n\t\t\t\t\t\t\t\t\t\t<a href=\"#\" id=\"fl-accordion--icon-10\"  tabindex=\"0\"><i>Expand<\/i><\/a>\n\t\t\t\t\t<a href=\"#\"  id=\"fl-accordion--label-10\" tabindex=\"0\" aria-controls=\"fl-accordion--panel-10\">How should I cut the cake? <\/a>\n\t\t\t\t\t<p>Use a long, sharp knife to cut slices, cleaning the blade with a damp towel between cuts if possible. Look for and remove all dowels, support straws, wires, support materials, figurines, and\/or sugar flowers before serving. It is not recommended to eat fondant models and sculptures, sugar flowers, and other three-dimensional cake decor. Please see our <a href=\"https:\/\/whippedbakeshop.com\/custom-orders\/cake-options\/\">cake cutting guide<\/a> for more information.<\/p>\n\t\t\t\t<img decoding=\"async\" src=\"https:\/\/whippedbakeshop.com\/wp-content\/uploads\/2025\/08\/Black-White-staff-photo.jpg\" alt=\"Black White staff photo\" itemprop=\"image\" height=\"1500\" width=\"1500\" title=\"Black White staff photo\" onerror=\"this.style.display='none'\" loading=\"lazy\" \/>\n<h4>\n\t\t\tHave other questions?\t<\/h4>\n\t\t\t<a href=\"https:\/\/whippedbakeshop.com\/contact-us\/\" target=\"_self\">\n\t\t\t\t\t\t\tGet in Touch\n\t\t\t\t\t<\/a>\n\n","protected":false},"excerpt":{"rendered":"<p>Expand What are your hours? We offer delivery for larger custom cake (75+ servings) and larger wedding cakes. Smaller orders can be picked up at our shop during our pick up hours Tues-Sat. Many clients do use a courier service (like Uber) to have their items picked up from us. Expand Where are you located? 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